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Please print out and complete the following forms. Fax them to us at: (888) 791-9188
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Payment Terms
1) VISA, Master Card, American Express. See Credit
Card Application above. Credit card orders over the
telephone must have accurate card number, expiration date and
cardholder name and address. Purchase amount is limited to your
current available credit line. 2) Net 15 days after shipping date
if held against credit card. (cash or company check accepted,
after approved.) 3) C.O.D. Orders: New Customers may make payment
by certified check. A company check may be accepted after completion
of the credit request form above. 4) Advance Payment: Cash, Certified Check or Money
Order in advance with a written order. Orders will be held for
10 days if a personal or company check is used for prepayment.
All returned checks will be charged a $20.00 returned item fee.
We reserve the right to add Attorneys fees and collection fees
to all outstanding balances after 60 days.
Processing Fee
Effective November 1st, 2007, orders below $100.00 will be subject to a $15.00 processing fee. Any cartridge order for only one cartridge will also be assessed the $15.00 processing fee.
Shipping Policy
All orders received by 5PM Eastern Standard Time
will be processed that day pending any payment approvals. Any
item not in stock will be back ordered, and shipped subject to
further approval by the customer. |
Dealers Only
These prices are only for dealers engaged in an active
Toner Recharge Business.
Sales Tax
Customers in New York State must provide a signed
sales tax exemption form, in order to avoid paying sales tax.
Shipping
All items shipped UPS FOB Bohemia, NY unless otherwise
specified. Freight charges must be included in your prepayment.
Call for freight charges if not known. Insurance will be prepaid
and billed on your invoice unless otherwise specified. |
Returns
No returns will be accepted without prior approval from a Customer Service Representative. Your return RMA number must appear on the outside of the returned package.
Authorized returns will be subject to a 20% restocking charge. Only products will be considered for return.
Credit will be issued only after approval and our inspection of the product. No cash refunds will be processed. All refunds will be credited to your customer account for use towards subsequent orders. We reserve the right to refuse any unauthorized product return. Under certain conditions the 20% restocking fee can be avoided.
No toner or ink will be accepted for return if over from the date of return.
No chips will be accepted for return if over from the date of sale. Lot code of chip is required before return authorization is granted. Printer status page, listing firmware levels must accompany the return.
All other products will be considered for return for up to .
All drum, magnetic roller, developer roller, PCR and toner returns be accompanied with test prints clearly showing the problem. Used items returned without test prints will not be accepted. New out of box defects do not need test prints, but must have a letter clearly describing the problem.
Shortage, Loss &
Damage
Keep all packaging materials for carrier inspection.
Notify Summit Technologies immediately upon receipt of goods. We will
only consider shortage, loss and damage claims if notified within
2 days of receipt of goods. For outgoing shipments and returns,
always insure your shipments and package toner cartridges in the
original boxes when possible.
Disclosure
All products in this catalog, unless stated otherwise,
are independently produced and distributed by Summit Technologies,
and not by the individual manufacturers of the copiers and printers
referenced herein. Use of trade styles and trademarks of the individual
manufacturers of the copiers and printers referenced herein are
for descriptive purposes only and are not intended to imply any
form of endorsement by the individual manufacturers of the refill
or supply products offered herein. As such, all items in this
catalog are deemed to be construed as “for use in,” “for use with
or compatible with,” whether or not stated for each individual
item as opposed to the group of items. |
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